How can we help?

Every image is a real AI generation and has a cost. So you make your picks and we create one result when you press CONFIRM. To help you decide, every style in the catalog is shown on a real face.

Yes: hairstyle, color, beard/mustache, smile and piercing are combined into one result — still 1 credit. With 4 or more changes the result can be less predictable.

A front-facing, well-lit, sharp photo with only you in it. Make sure your hair is visible; take off hats and beanies.

Make sure you sign in on the web with the same method you use in the app (Google or Apple). If you use the app as a guest, first link your account in the app with Profile › Sign in; your credits move to your account.

New Mane app users get a free try: once per account, on a phone that hasn’t used Mane before. Sign in to the app with Google or Apple and the try moves to your account, so you can use it on the web too. Free results are watermarked and standard quality.

Not yet. Checkout is off in the web beta; credits are bought in the iOS and Android app with store payment. Sign in with the same account and your balance shows up on the web right away.

Refunds for in-app purchases are requested through the App Store or Google Play. Because the balance is shared, if the store approves a refund, those credits are removed from your account.

No, credits never expire.

Free try results are standard quality and watermarked. Once you buy credits, your new results and your past free results become watermark-free.

Failed generations are refunded automatically and a “Refund” line appears in your credit history. If your balance doesn’t reflect it, refresh the page; if the problem continues, contact us with the generation ID.

30 days. After that they’re deleted automatically, so download the ones you like.

When you press CONFIRM, only the photo you picked is sent to our AI provider fal.ai (OpenAI and xAI image models). Images are kept in private Cloudflare R2 storage and deleted automatically within 30 days. They are never used for identification and never sold.

In the app, Profile › Delete account permanently deletes your account, credits and results. The steps, and what to do if you can’t sign in, are on the Account deletion page.

No. You sign in with your Google or Apple account; there’s no separate password to keep.

The Android app only offers Google sign-in. On the web and on iPhone you can use Google or Apple. Always sign in with the same account so your balance is shared everywhere.

Features and balance are the same. On the web you get drag and drop, side-by-side comparison on a big screen and easy downloads; in the app you get the camera and store payment.